Cycling accident? Let’s get you back on track.
Bicycle damage assessment, repair support and help accessing a compensation claim. Backed by 15 years of London cycling business experience.
Supporting cyclists across Greater London and surrounding areas.
Authentic bicycle / workshop photograph to be supplied. No address or shopfront.
How we help
We look after the bicycle side of your accident and help you access specialist support with a compensation claim.
Understanding the damage
We talk through what happened to your bicycle and what to look for, from frame and forks to wheels and components.
Assessment and repair support
Bicycle assessment and repair or replacement support, subject to the actual service and applicable arrangements. [Confirm exact services]
Access to claims support
Help accessing specialist compensation claim support where appropriate. Not every accident will qualify, and we don’t provide legal advice.
Why Innocent
15 years of experience
Running a London bicycle business.
Practical know-how
A hands-on understanding of bicycles and components.
Personal contact
Clear explanations from a real person, not a script.
Three simple steps
Get in touch
Call us or tell us about your accident.
We talk it through
We discuss your bicycle damage and explain the available support and next steps.
We coordinate support
We help coordinate care for your bicycle and access to specialist claims support where appropriate.
About Innocent
Built on 15 years of hands-on experience running a London bicycle business, we understand what your bike means to you—and what it takes to put things right after an accident.
Innocent now operates privately. Contact, any bicycle assessment and any collection are arranged in advance. [Owner name / short personal story to be supplied]
We support cyclists across Greater London and surrounding areas, including Bromley, Beckenham, Croydon, Lewisham, Greenwich and Orpington. [Verify coverage, incl. Sevenoaks, Sidcup, Swanley, Bexley, before publishing]
Frequently asked questions
Do you give legal advice?
No. We look after the bicycle side and help you access specialist support with a compensation claim. We don’t provide legal advice or decide whether a claim is possible.
Will I definitely receive compensation?
Not every accident qualifies. Whether you can claim is decided by the specialist support, not by us, and nothing is promised.
Is the enquiry form a claim?
No. It’s a short first enquiry. We’ll contact you to discuss your bicycle and explain the support available.
Can I visit you?
We’re not a walk-in shop. Any assessment or collection is arranged in advance.
What does it cost?
[Fees and arrangements to be confirmed. Do not publish until verified.]
Where do you cover?
Greater London and surrounding areas. [Confirm towns]
Who sees my information?
Your enquiry goes only to Innocent. [Review: disclosure wording if details are later shared with a specialist partner] See our privacy notice.